Lazada G Store Was Having a Super Unbelievable Offer Sale After Mid Night (3 May 2017)
Many shoppers managed to buy some of the flagship mobile phones on bargain ranging from Samsung Galaxy S8 pre-order to Huawei P10 Plus, Mi Mix and others. Mi Max RM250, P9 Lite RM199, P9 Plus RM381, Zuk z2 RM427, Honor 8 RM428…
Lazada Malaysia Sorry Vouchers
Some buyers believe that Lazada (or more specifically G Tronic / Satu Gadget) would not honor the deals as they are most likely due to system glitches which caused the huge discount prices, these buyers expect Lazada to provide refund together with refund vouchers (up to RM50) to be used as cash for their next purchases @ Lazada Malaysia.
All Lazada Orders Made During Glitch Have Been Cancelled & FREE Sorry Vouchers as Compensation
Email Subject: Order Cancelled - Voucher.
Dear,
Thank you for shopping with Lazada. We regret to inform you that due to unexpected technical error, we will have to recall the item purchased in your order 39xxxxxxx and cancellation has to be done. Needless to worry, to fix this situation, we will process your refund immediately and you will be receiving a separate email regarding your refund status.
On top of that, we are providing RMxx compensation voucher LZDxxxxxxxxx in regards to this issue. You may utilize the voucher in your next purchase, voucher will be valid for three months (90 days) from now.
Thank you so much for your patience and we profusely apologize for any inconvenience caused. Should you require further assistance please feel free to contact us and we will be happy to assist you.
Best regards,
Lazada Team
Email Subject: Item(s) in order 39xxxxxxx has been cancelled (Reason: You may be experiencing a system error on the website. These errors usually occur for a very brief time)
Dear,
We regret to inform you that the item(s) listed below has been cancelled. If you would like to repurchase the cancelled item, please visit our website for alternative supplier of your desired item again.
Kindly provide your bank details for us to process your refund by clicking the below button. Refund status will be updated via email within 1 – 3 business days. For more information on refund lead time, please click here.
We are committed to refund your money in the shortest time possible. Should we fail to receive your bank account details within 24hrs, we will reimburse the paid amount in a form, Store Credit. The Store Credit code will be sent to you in a separate email.
NOTE:
- The refund amount will be the net amount paid (or store credit used) by you and will not include any voucher amount. Used voucher (if any) in this order will be revalidated and we will notify you via email. For more information, please check our Voucher Terms and Conditions.
For further assistance, please check our Help Center or contact our Customer Service.
We look forward to serving you again in the near future.
Best regards,
Lazada Team
Lazada Malaysia Bank Details For Refunds
We have received your bank details. Please take note that our finance department will process your refund and this will take approximately 1 - 2 working days from the day we receive your bank details. Once your refund has been processed we’ll notify you via e-mail of your refund status.
Check out the infinite possibilities at your fingertips on h ttp://www.lazada.com.my/helpcenter/
Thank you for shopping at Lazada Malaysia!