Maybank: Dear Maybank Customers,
It has come to our attention that there have been SMSes, emails, FB postings, and WhatsApp messages being circulated regarding the requirement to replace your Maybank Debit cards by 31 July 2016 and that a fee of RM12 will be applicable for replacements made after 31 July 2016.
Please be informed that this message was not sent or authorised by Maybank. If you receive such a message, please ignore it. We request all customers to refer to our website at www.maybank2u.com.my for the latest information on all our products and services, including card replacements.
We would also like to clarify that all Maybank ATM/Debit Cards will have to be changed to the new enhanced PIN-enabled MyDebit Card now. There is no cost involved for the replacement. If you have not already done so, please change your card immediately at any Maybank branch so that you can continue enjoying the convenience of the Maybank ATM/Debit card.
Thank you.
Pin and Pay - A more secure payment method.
Starting March 2016, in phases, all Maybank Cards will be replaced with PIN-enabled Cards. For Maybank Credit and Charge Cards, card replacement will be done in phases from 1 April 2016 onwards.
PIN (Personal Identification Number) is a 6-digit password of your choice that will be used for your Maybank Card transactions and retail purchases at PIN-enabled terminals.
The use of signature for purchase transactions will be phased out once all Cards and payment terminals are upgraded to PIN-enabled Cards and terminals. This is an industry-wide initiative to enhance the security of your Card(s) against unauthorised transactions, counterfeits and fraud activities.
The card is enabled with contactless feature i.e. Visa Paywave, MasterCard® Contactless and MyDebit. You may wave or tap at contactless card reader. Transaction below RM250, PIN is NOT required. Transaction above RM250, PIN number is required.
Indication of Overseas Markets that are Online PIN capable
The following list is an indication of those markets that support online PIN at POS, and where Malaysian cardholders with PIN enabled cards can be expected to be prompted for PIN at some or all POS terminals within the market. Please note that this list is not exhaustive, and cannot be guaranteed to be completely accurate. Please treat it as an indication only.
Online / Auto Debit Transactions
The new Pin and Pay Card carries a new expiry. Kindly ensure any online / auto debit facilities are updated with the new expiry to avoid any service interruption