Webe scammed customer money without providing refund
Chee Wei: Those who considered of using p1 or Webe service, please consider after you had read the below stories of mine.
I signed p1 service last year, after that I decided to terminate the service after some incidents happened. On April 2017, P1/Webe stopped my service and giving me the reason that I had utilized the unlimited data which is 100gb and I realized that my friend with the same data plan did not get the service stopped but reduced their internet speed. What the!
After that, I decided to top-up and choose to top-up 2+1 gb data which cost me around Rm 31.80. After 5 min, my p1 service still haven’t resumed and I asked the service chat about the issue, they told me that I cannot top up my unlimited data. What the heck!!! P1 didn’t even put notice about this after I had paid the money and they said will refund it. When I ask the p1 company for the refund, they asked me to write a formal letter to claim the refund. Ok fine, I do it. Then, they just simply give a letter saying that I don’t have excess balance in my account and I cannot get my refund back!!! What a nice cheating trick by p1 !!! I bought the data and I couldn’t even use it, at the end I couldn’t even get my refund back!!! So disappointing. They just kicking me like a ball here and there and at the end I get nothing back.
Those who wish to sign a contract with p1 or webe, Good luck and be careful with their cheating skills!