Sunway Velocity Mall is the worst shopping mall in Malaysia - poorly planned opening, horrendous car park design, rampant pickpocketing & many other issues!
The newly opened Sunway Velocity Mall has received numerous 1-star bad review on Facebook. Going through these bad reviews, you will realize that
Sunway Velocity Mall has a Serious Problem on Mobile Phone Signal / Data Connection / WiFi
Due to the mobile data signal problem, ATM services and debit/credit card services are all down. All customers have to pay with cash but ATM services are down!
Theirre Xiu Tao: Bad wifi and internet connection; worse restoran（swenser）,I am dining alone, they receiptionist asked me to wait and let a group of 4 enter even I was que in front of them for 15 minutes and the reason is the table is for four, therefore I continued waiting for another 15 min. Then after took order, waited another half an hour for the meal to serve, but at last my 2 meals only came out 1, the other was finish and they never inform, and only told when you asked. When I was getting mad, they gave discount 10%, spent 2 hours to complete my lunch ard 3 . Dont visit the shop if they are full and u r alone. And the worst, is the management itself. U are entitle to redeem a xmas tree small pillow after spend 300 and above with max 2 singles receipt or whatever. 1 person is only can get 1, no matter how much you spent. that mean, even you spent 3000, they are not willing to give you neither 10 or 2. That mean, the management is not encourage you to spent more, just 300 enough in single receipt, if you have 2 receipt with 300 each, the rule is one only can get a pillow. Yeah, may be you can advised me to ask your campanion or family to redeem for you with another receipt. But, I am shopping alone, where did I get another one to help. So, first ever time, I met a shopping mall which discriminate single shopper and dont want people to spent more. Do you think a lot of ppl willing to spent double or trible of 300？If you have a high spending customer, why not free them another gift to make him happy and come back to shop, for your staburnation of a gift, you really lost a customer.
And the toilet is all seat bowl where not my preference. Spending whole afternoon there,visit less than 5 shops.
If you are so free and dont want to spend money, u can visit there, to get some free ice cream, free parking as well. （But I am not sure the system, coz didt drive）.
And, if you are a single shopper, dont visit this shopping mall. Last reminder, today is only thursday, weekday. Can you imagine how long you need to q in the coming weekend？Please feel free to share my comment in case they are too bad and delete this. Wont regconize anyone to there. Thank you.
).
Do drop by our Concierge Counter on Ground Floor or First Floor should you require assistance in using the paging system.